1. Tap Apps
2. Tap Settings
3. Tap Backup and reset
Recovery Mode
If you screen is frozen or you cannot switch on your phone, we advise you to perform a factory reset using the ‘Factory Recovery Mode’.
Take Note: Performing this procedure will erase all user data. Please perform data backup in advance to preserve your data in device.
- Hold the Volume up + Home + Power keyat the same time.
